Terms and Conditions

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What Happens When Terms and Conditions

Last updated: October 2, 2026

Akeso Network LLC, located at 548 Market Street PMB 87527 San Francisco, CA 94104, and our subsidiaries and affiliates (“What Happens When” “we” “us” “our“), in association with the use of the What Happens When website located at www.whathappenswhen.org, as well as any other media form or media channel, linked or otherwise connected thereto (the “Site”), provides the content and stories available on the Site (our “Platform”) to you subject to the following terms and conditions, our Privacy Policy, and any other terms and conditions and policies which you may find throughout our Site, all of which are deemed a part of and included within these terms and conditions (collectively, “Terms and Conditions”).

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT. IT CONTAINS PROCEDURES FOR MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER. BY ACCESSING, USING, OR SUPPORTING OUR SITE AND OUR PLATFORM, YOU HEREBY AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS AND ALL TERMS INCORPORATED HEREIN BY REFERENCE. IT IS THE RESPONSIBILITY OF YOU, THE USER, CUSTOMER, OR PROSPECTIVE CUSTOMER TO READ THE TERMS AND CONDITIONS BEFORE PROCEEDING TO USE THIS SITE. IF YOU DO NOT EXPRESSLY AGREE TO ALL OF THE TERMS AND CONDITIONS, THEN PLEASE DO NOT ACCESS, USE, OR SUPPORT OUR SITE OR OUR PLATFORM. 

You must be 18 years old or the age of majority in your jurisdiction in order to visit or make a purchase on our Site. If you are under 18 years old or the age of majority in your jurisdiction, then you may not make a purchase on our Site. This Site is not directed to children under 18 years old. 

  1. PRIVACY

Please review our Privacy Policy for details about our personal information practices.

  1. MODIFICATION

We reserve the right at any time to modify or discontinue the Site or Platform (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Site or Platform.

  1. INTELLECTUAL PROPERTY

All information and content available on the Site and its look and feel, including but not limited to trademarks, logos, service marks, features, functions, text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation and organization thereof (collectively, the “Content”) is our property or the property of our parents, subsidiaries, our affiliates, partners or licensors, and is protected by United States and international laws, including laws governing copyrights and trademarks.

Except as set forth in the ‘Limited Licenses’ section below, or as required under applicable law, neither the Content nor any portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our express, prior written consent. 

  1. LIMITED LICENSES

We grant you a limited, revocable, non-transferable, and non-exclusive license solely for the purpose of accessing and making personal use of the Site. This limited license does not include the right to: (a) frame or utilize framing techniques to enclose the Site or any portion thereof; (b) republish, redistribute, transmit, sell, license or download the Site or any and/or all Content (except caching or as necessary to view the Site); (c) make any use of the Site or any and/or all Content other than personal use; (d) modify, reverse engineer or create any derivative works based upon either the Site or any and/or all Content; (e) collect account information for the benefit of yourself or another party; (f) use any meta tags or any other “hidden text” utilizing any and/or all Content; or (g) use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure. You must retain, without modification, all proprietary notices on the Site or affixed to or contained in the Site.

We also grant you a limited, revocable, non-transferable and nonexclusive license to create a hyperlink to the home page of the Site for personal, non-commercial use only. A website that links to the Site (i) may link to, but not replicate, any and/or all of our Content; (ii) may not imply that we are endorsing such website or its services or products; (iii) may not misrepresent its relationship with us; (iv) may not contain content that could be construed as distasteful, obscene, offensive controversial or illegal or inappropriate for any ages (as determined in our sole discretion); (v) may not portray us or our Platform, in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services, or opinions; and/or (vi) may not link to any page of the Site other than the home page. We may, in our sole discretion, request that you remove any link to the Site, and upon receipt of such request, you shall immediately remove such link and cease any linking unless separately and expressly authorized in writing by us to resume linking.

Any unauthorized use by you of the Site or any and/or all of our Content automatically terminates the limited licenses set forth in this section without prejudice to any other remedy provided by applicable law or these Terms and Conditions.

  1. YOUR OBLIGATIONS AND RESPONSIBILITIES

In the access or use of the Site, you shall comply with these Terms and Conditions and the special warnings or instructions for access or use posted on the Site. You shall act always in accordance with the law, custom and in good faith. It is strictly prohibited to use or contact the Site or Platform to harass or disparage What Happens When, its users, personnel, or Platform. No unsolicited email (spam) may be directed to or through the Site. Users may not use the Site in order to upload, post, transmit, distribute, display, store or destroy material: (a) in violation of any applicable law or regulation; (b) in a manner that will infringe the copyright, patent, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity or other personal rights of others; or (c) that is libelous, obscene, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene or is otherwise objectionable in What Happens When’s sole determination. You may not make any change or alteration to the Site or any Content that may appear on this Site and may not impair in any way the integrity or operation of the Site. Without limiting the generality of any other provision of these Terms and Conditions, if you default negligently or willfully in any of the obligations set forth in these Terms and Conditions, you shall be liable for all the losses and damages that this may cause to What Happens When, our parents, subsidiaries, affiliates, partners or licensors.

Furthermore, you agree not to make use of the Site for the purpose of:

  1. impersonating any individual or entity, including, but not limited to, any What Happens When officials, forum leaders, guides or hosts or falsely stating or otherwise misrepresenting any affiliation with an individual or entity;
  2. uploading, posting, emailing, transmitting, or otherwise offering any source that may contain a software virus or other computer code, any files and/or programs which have been designed to interfere, destroy and/or limit the operation of any computer software, hardware, or telecommunication equipment;
  3. disrupting the normal flow of communication, or otherwise acting in any manner that would negatively affect other users’ ability to participate in any real time interactions;
  4. uploading or transmitting viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Site or of any related website, other websites, or the Internet; 
  5. collecting or track the personal information of others; 
  6. spamming, phishing, pharming, pretexting, spidering, crawling, or scraping;
  7. interfering with or disrupting the Site and Platform, servers and/or networks that may be connected or related to our Site, including, but not limited to, the use of any device software and/or routine to bypass the robot exclusion headers.
  8. THIRD PARTY LINKS

Certain Content available via our Site may include materials from third parties. In addition, third-party links on this Site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party materials or websites. Please review carefully the third party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

  1. COPYRIGHT INFRINGEMENT NOTICES

We respect the intellectual property of others and require that users of the Site do the same. We also maintain a policy that provides for the termination in appropriate circumstances of the Site’s use privileges of users who are repeat infringers of intellectual property rights. Consistent with the Digital Millennium Copyright Act, if you believe that copyrighted materials have been copied in a way that constitutes copyright infringement, please send an e-mail (subject line: “DMCA Takedown Request”) or written notice to our designated agent for notices of infringement and provide the following:

You can contact us for notifications of claimed infringement by email at contactus@whathappenswhen.org or via mail to:

Akeso Network LLC

548 Market Street PMB 87527

San Francisco, CA 94104

  1. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

WE DO NOT PROMISE, COVENANT, REPRESENT, WARRANT OR GUARANTEE THAT YOU OR ANY OTHER USER OF THE SITE WILL OBTAIN ANY PARTICULAR OR TANGIBLE RESULT OR GOAL THROUGH THE USE OF THE SITE.

THE SITE AND ITS CONTENT ARE PRESENTED “AS IS.” NEITHER WE NOR OUR PARENTS, SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE SITE TERMS AND CONDITIONS OR THE SITE OR ITS INFORMATION, CONTENTS, MATERIALS, OR PLATFORM.

YOU AGREE THAT NEITHER WE NOR OUR PARENTS, SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS WILL BE RESPONSIBLE OR LIABLE IN CONTRACT, WARRANTY OR IN TORT (INCLUDING NEGLIGENCE) FOR ANY (a) INTERRUPTION OF BUSINESS; (b) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE SITE; (c) DATA NON-DELIVERY, MISDELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; (d) LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF DEALINGS WITH OR THE PRESENCE OF OFF-WEBSITE LINKS ON THE SITE; (e) COMPUTER VIRUSES, SYSTEM FAILURES OR MALFUNCTIONS WHICH MAY OCCUR IN CONNECTION WITH YOUR USE OF THE SITE, INCLUDING DURING HYPERLINK TO OR FROM THIRD-PARTY WEBSITES; (f) ANY INACCURACIES OR OMISSIONS IN CONTENT; OR (g) EVENTS BEYOND OUR REASONABLE CONTROL.

YOU EXPLICITLY ACKNOWLEDGE, UNDERSTAND AND AGREE THAT FURTHER, NEITHER WE NOR OUR PARENTS, SUBSIDIARIES, AFFILIATES, PARTNERS, OR LICENSORS WILL BE LIABLE IN CONTRACT, WARRANTY, OR IN TORT (INCLUDING NEGLIGENCE) FOR ANY PUNITIVE, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOSS OF LOST PROFITS, GOODWILL, USE, DATA AND/OR OTHER INTANGIBLE LOSSES) RELATED TO THE SITE OR YOUR USE THEREOF, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND IN NO EVENT SHALL OUR MAXIMUM AGGREGATE LIABILITY FOR SUCH CLAIMS EXCEED ONE HUNDRED DOLLARS ($100.00).

IF YOU ARE DISSATISFIED WITH THE SITE, TERMINATION OF YOUR USE OF THE SITE IS YOUR SOLE REMEDY. WE HAVE NO OTHER OBLIGATION, LIABILITY, OR RESPONSIBILITY TO YOU.

  1. INDEMNIFICATION

You agree to defend, indemnify, insure and hold harmless What Happens When, our subsidiaries, affiliates, agents, employees, officers, partners and/or licensors for any loss, damages or costs, including reasonable attorneys’ fees, resulting from any third-party claim, action, or demand arising from your use of the Site or Content in violation of any law, rule, regulation or these Terms and Conditions. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys’ fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.

  1. DISPUTES

PLEASE READ THE FOLLOWING ARBITRATION AGREEMENT IN THIS SECTION (“ARBITRATION AGREEMENT”) CAREFULLY. IT REQUIRES YOU TO ARBITRATE MOST DISPUTES WITH What Happens When AND MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS.

  1. INITIAL DISPUTE RESOLUTION. Most concerns can be resolved quickly without resorting to litigation. If you have a concern, you must reach our support department at contactus@whathappenswhen.org. The parties agree to use their best efforts to settle any dispute, claim, question, or disagreement arising under or in connection with these Terms and Conditions (“Dispute(s)”) directly through consultation with our support department, and good faith negotiations shall be a condition to either party initiating a lawsuit or arbitration.
  2. ARBITRATION. Except as detailed in Section 10(c) (“Exceptions to Arbitration”), any Disputes that cannot be resolved informally as detailed in Section 10(a) (“Initial Dispute Resolution”) shall be settled exclusively by arbitration in California, in accordance with the rules of the American Arbitration Association (“AAA”). The arbitrator’s decision shall be final and legally binding and judgment be entered thereon. 
  3. EXCEPTIONS TO ARBITRATION. Disputes do not include disputes, claims, questions, or disagreements arising out of your visitation to or use of the Site that does not result in support of our Platform. This includes without limitation disputes, claims, questions, or disagreements arising out of or relating to third-party technologies on the Site. You and What Happens When agree that information collected does not constitute ‘sensitive’ personal information under any theory of law. For more information on how to opt out of third-party technologies on the Site, please refer to our Privacy Policy.
  4. WAIVER OF JURY TRIAL. YOU AND WHAT HAPPENS WHEN HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO RESOLVE DISPUTES IN COURT (OTHER THAN SMALL CLAIMS COURT AS PERMITTED HEREIN) AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and What Happens When are instead electing that all covered claims and disputes shall be resolved by arbitration under this Arbitration Agreement, except as specified in above.
  5. NO CLASSES. TO THE EXTENT PERMITTED BY LAW, ALL CLAIMS MUST BE BROUGHT IN A PARTY‘S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. UNLESS BOTH YOU AND WHAT HAPPENS WHEN AGREE, NO ARBITRATOR OR JUDGE MAY CONSOLIDATE MORE THAN ONE PERSON‘S CLAIMS OR ENGAGE IN ANY CLASS ARBITRATION. 
  6. 30-DAY RIGHT TO OPT OUT. You have the right to opt out of the provisions of this Arbitration Agreement by sending a timely written notice of your decision to opt out. Your notice must be sent via email to contactus@whathappenswhen.org and to: 548 Market Street PMB 87527, San Francisco, CA 94104 within 30 days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address, the email address you used to set up your account (if you have one), your signature, and a clear statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of this Agreement will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any other arbitration agreements that you may currently have with us, or may enter into in the future with us.
  7. CONSENT TO RECEIVE NOTICES ELECTRONICALLY BY POSTING ON THE SITE AND VIA EMAIL

You agree to receive communications from What Happens When electronically, such as emails, texts, or notices on the Site, and to retain copies of these communications for your records. You agree that all terms and conditions, agreements, notices, disclosures, and other communications and documents that What Happens When provides to you electronically will have the same legal effect that such communications or documents would have if they were set forth in “writing.”

  1. GENERAL TERMS.
    1. ENTIRE AGREEMENT. These Terms and Conditions constitute the entire agreement between you and What Happens When and shall govern the use of our Site, superseding any prior version of these Terms and Conditions between you and us with respect to What Happens When’s Site.
    2. WAIVER AND SEVERABILITY OF TERMS. At any time, should What Happens When fail to exercise or enforce any right or provision of these Terms and Conditions, such failure shall not constitute a waiver of such right or provision. If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms and Conditions remain in full force and effect.
    3. FORCE MAJEURE. What Happens When shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, strikes or shortages of transportation facilities, fuel, energy, labor or materials.
    4. ASSIGNMENT. You may not assign, delegate or transfer these Terms and Conditions or your rights or obligations hereunder, or your Site account, in any way (by operation of law or otherwise) without What Happens When’s prior written consent. We may transfer, assign, or delegate these Terms and Conditions and our rights and obligations without consent.
    5. THIRD-PARTY BENEFICIARIES. These Terms and Conditions are not enforceable by or for the benefit of any third party.
    6. GOVERNING LAW AND VENUE. These Terms and Conditions and any dispute of any sort that might arise between you and What Happens When will be interpreted in accordance with the law of the State of California and the United States of America, consistent with the Federal Arbitration Act, without regard to any conflict-of-law or other principles that provide for the application of the law of another jurisdiction. Any claim or dispute that between you and What Happens When that arises out of or is related to the Site and is not subject to arbitration or eligible for small claims action, shall be decided exclusively by a court of competent jurisdiction located in San Francisco County, California, and you hereby consent to, and waive all defense of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in the state and federal courts of San Francisco County, California.
    7. CHANGES TO TERMS AND CONDITIONS. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions. The most current version of the Terms and Conditions will be posted on the Site and it is your responsibility to check our Site periodically for changes. If the changes include material changes that affect your rights or obligations, we will notify you of the changes by reasonable means, which could include notification through the Site or via email. Your continued use of the Site following the effective date of any changes to these Terms constitutes acceptance of those changes. If you do not agree to the new Terms, you may not use the Site.